Business Analyst, India APPLY NOW

Roles & Responsibilities

1. Monitor websites performance and ensure that it is run in the optimum speed and is bug-free
2. Assist in managing & improving the Customer Experience
3. Map and document business flows
4. Identify data quality issues and support data governance initiatives by participating in necessary activities including data profiling.
5. Participate in technical design sessions, working with technical resources, to provide insight during solution development
6. Structure concise reports with insights supported by solid analytics and logical thinking
7. Responsible for giving insights and help in strategic planning
8. Root cause Analysis of problems and suggesting improvements to websites / ops based on insights.
9. li>Formulating and implementing strategies for customer acquisition, lead conversion and customer retention.

Should have

1. Years of Experience -3-4 years
2. Business Acumen
3. Fluency in Written & Verbal Communication – English
4. Skilled in Excel & PowerPoint Presentation
5. Adaptability
6. Initiative
7. Stress tolerance
8. Problem analysis and Problem-solving
9. Attention to detail and accuracy
10. Should have understanding of SDLC
11. Interpersonal skills

Desired Experience & Skills

Bachelor's or Master's